ce444 Privacy Policy
Your personal information is completely safe with us. This policy details how ce444 collects, uses, and protects your information.
Introduction and Scope
ce444 ("we", "us", or "platform") operates an online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect about you when you use ce444's website, mobile application, or any related services, how that information is used, who it may be shared with, and what your rights are.
This Policy applies to all registered members, guest users, and anyone who interacts with ce444's services in any way. By using our platform, you are considered to have fully accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
ce444 reserves the right to modify this Policy at any time. For important changes, we will notify you via your registered email or through the platform.
What Information We Collect
ce444 collects only the information necessary to provide our services, ensure security, and meet legal obligations. We may collect the following types of information:
2.1 Information You Provide Directly
- Name, date of birth, national ID number, or passport number provided at registration.
- Contact information: email address and mobile number.
- Payment information: bKash, Nagad, or Rocket account numbers (not full financial details — only for transaction verification).
- Copies of documents uploaded for identity verification.
- Information provided through support communications via live chat and email.
2.2 Automatically Collected Information
- Device information: IP address, device type, operating system, and browser details.
- Usage information: pages visited, clicks, session duration, and account login times.
- Information collected via cookies and tracking technologies (see Section 7 for details).
- Transaction history: records of deposits, withdrawals, and betting activity.
2.3 Information Received from Third Parties
- Verification results from identity verification service providers.
- Information from anti-money laundering (AML) screening databases.
- Transaction confirmation data from payment gateways.
Purpose of Information Use
ce444 uses collected information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Completing the registration process, verifying identity, and ensuring account security. |
| Service Delivery | Providing betting, casino games, deposits and withdrawals, and bonus benefits. |
| Customer Support | Handling support requests via live chat and email. |
| Legal Compliance | Adhering to anti-money laundering regulations, KYC verification, and fraud prevention. |
| Security | Detecting suspicious activity and protecting the integrity of the platform. |
| Service Improvement | Analyzing usage patterns to deliver a better experience. |
| Communications | Sending policy updates, transaction confirmations, and important notices. |
We do not sell your information to any third party for marketing purposes. You may opt out of ce444's own promotional communications at any time.
Information Storage and Security
ce444 gives the highest priority to the protection of your personal information. We apply industry-standard security measures, which include:
- SSL Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
- Encrypted Databases: Sensitive data at rest is secured with AES-256 encryption.
- Access Controls: Only authorised staff may access personal data, and only when necessary.
- Regular Security Audits: Our systems undergo regular security reviews.
- Two-Factor Authentication: Additional verification is in place for account login and large transactions.
- Data Minimisation: We collect only as much information as the service requires.
The retention period for information depends on the type of data and legal requirements. Certain information may be retained for at least five (5) years after account closure due to legal and regulatory obligations.
Sharing Information with Third Parties
ce444 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
- Service Providers: Payment processors (bKash, Nagad, Rocket), identity verification providers, and technology infrastructure providers who operate under our instructions.
- Legal Authorities: To comply with court orders, government investigations, or applicable legal requirements.
- Fraud Prevention: With relevant agencies to protect the platform's security and prevent financial crime.
- Business Changes: In the event of a merger or acquisition, where users will be notified in advance.
All our third-party service providers operate under strict confidentiality agreements and may use information only for specified purposes.
Your Information Rights
Every member registered on the ce444 platform has the following rights regarding their personal information:
- Right of Access: The right to request a copy of the information we have collected about you.
- Right to Rectification: The right to request correction of incomplete or inaccurate information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (where this does not conflict with legal obligations).
- Right to Restrict Processing: The right to request that processing of your information be restricted for specific reasons.
- Right to Portability: The right to receive your information in a structured, commonly used format.
- Right to Object: The right to object to marketing communications or certain types of information processing.
To exercise any of your rights, email [email protected]. We will respond to your request within 30 days.
Cookies and Tracking Technologies
ce444 uses cookies and similar tracking technologies that are stored in your browser. These technologies help us improve the quality of our services and personalise the user experience.
7.1 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences (such as language settings and game preferences).
- Analytics Cookies: Used to analyse platform usage patterns and improve our services.
7.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, doing so may limit certain platform functionality. Most modern browsers provide built-in tools for managing cookie preferences.
Protection of Minors
ce444's services are for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is in place during the registration process. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the account.
If you suspect that a minor is operating an account on ce444, please contact [email protected].
Data Transfer and Storage
Your information may be processed and stored on servers located outside Bangladesh. Regardless of where the data is stored, we ensure that the standard of protection described in this Policy is maintained.
For international data transfers, we use standard contractual clauses and establish data processing agreements with third parties that ensure adequate protection.
Security Breach Notification
If a data protection breach occurs and it poses a high risk to your rights and freedoms, ce444 will promptly notify the affected users. The notification will include:
- The nature of the breach and what type of information was affected.
- The likely consequences of the breach.
- What steps ce444 has taken to mitigate the risk.
- What actions you should take to protect yourself.
Policy Changes
ce444 may update this Privacy Policy from time to time. This Policy may be revised as a result of changes to our services, changes in legal requirements, or changes in our business operations.
For important changes, we will send a notification to your registered email address and display a clear notice on the platform's main page. Continued use of the platform after a revised Policy is published will be considered acceptance of the new Policy.
Contact Us
For any questions, complaints, or requests to exercise your information rights regarding this Privacy Policy, please contact us in the following ways:
Email Support
For any privacy-related requests or questions, email us at:
We generally respond to information rights requests within 30 days.
Live Chat
For quick answers to general questions, use our 24/7 Bengali live chat support.
Sensitive information rights requests are accepted by email only.